gta99 Privacy Policy — Your Data, Explained Clearly

gta99 ("we", "us", "our", "the Platform") operates the online gaming platform accessible at gta99.club. This Privacy Policy describes how gta99 collects, uses, stores, shares and protects the personal information of users ("you", "your") who access or use the gta99 platform, including registered account holders and visitors who browse the site without creating an account. This Policy forms part of the broader legal framework governing your relationship with gta99, alongside the Terms & Conditions and the Responsible Gaming policy.

By creating an account on gta99 or by continuing to use the platform, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal information as described herein. If you do not agree with any aspect of this Policy, you should stop using the gta99 platform and may request closure of your account by contacting support at the email address shown in the footer of this site.

gta99 collects personal information from you in three primary ways: information you provide directly when registering or using the platform, information generated automatically through your use of the platform, and information received from third-party service providers such as mobile financial services (MFS) used to process your deposits and withdrawals. We do not collect more information than is reasonably necessary for the purposes described in this Policy.

Information You Provide Directly

• Registration data: your name, mobile number, date of birth, and any other information submitted when creating your gta99 account. This information is required to create and maintain your account and to verify your identity as part of our KYC process.
• Identity verification documents: government-issued photo identification (such as a national identity card or passport) and any supporting documents submitted in response to a KYC request. These documents are processed securely and retained only for the period required by applicable legal and compliance obligations.
• Communications: any messages, emails or support tickets you send to gta99 support. These are retained to maintain a record of your interaction with the platform and to resolve any disputes that may arise.
• Account preferences and settings: your self-imposed deposit limits, session time preferences, self-exclusion elections and any other settings you configure within your account.

Information Collected Automatically

• Device and technical data: your IP address, device type, operating system, browser type and version, screen resolution, and mobile network information. This data is collected automatically when you access the gta99 platform and is used for security monitoring, fraud detection and platform optimisation.
• Usage and behavioural data: pages visited, games played, bet amounts and frequencies, session duration, navigation paths through the platform, and game history. This data is used to personalise your experience, monitor for responsible gaming indicators, and improve the platform.
• Cookies and similar tracking technologies: session identifiers, persistent preference cookies and analytics data. For full details see Section 6 of this Policy.

Information from Third-Party MFS Providers

When you make a deposit or withdrawal using bKash, Nagad, Rocket or Upay, gta99 receives transaction confirmation data from the relevant mobile financial service provider. This data includes the transaction reference number, the amount, the timestamp and sufficient details to confirm the identity of the sending account. gta99 does not receive or store full payment credentials such as PINs or full wallet account numbers. All payment transaction data is transmitted over SSL-encrypted connections.

gta99 uses the personal information it collects for specific, limited purposes. We do not use your data for purposes that are incompatible with the purposes for which it was originally collected without obtaining your explicit consent. The purposes for which we use your personal data are as follows:

• Account management and service delivery: creating and maintaining your gta99 account, processing your deposits and withdrawals, providing access to games and betting markets, and responding to support requests.
• Identity verification and KYC compliance: verifying that you meet the eligibility requirements to use the platform, including age verification (21+) and confirmation that the payment methods you use are registered in your name.
• Fraud prevention and security: monitoring platform activity to detect and prevent fraudulent transactions, collusion, bonus abuse, money laundering, account takeover and other prohibited conduct as described in the Terms & Conditions.
• Responsible gaming: monitoring usage patterns against responsible gaming indicators, applying deposit limits and session reminders where configured, and administering self-exclusion elections. This is a regulatory and ethical obligation that gta99 takes seriously.
• Legal and regulatory compliance: meeting applicable legal obligations, responding to lawful requests from authorities, maintaining transaction records for anti-money-laundering compliance, and resolving disputes.
• Platform improvement and analytics: using aggregated and anonymised usage data to understand how the platform is used, identify technical issues and improve features. Individual player data used for analytics is anonymised before processing where possible.

gta99 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without providing a meaningful human review process. If you have any concerns about how gta99 processes your personal data, you are encouraged to contact support using the email address in the footer of this site.

gta99 processes your personal data on the following legal bases, which may apply individually or in combination depending on the specific processing activity:

• Contractual necessity: processing required to perform our obligations under the Terms & Conditions you agreed to when creating your account, including providing platform access, processing transactions and operating your account.
• Legal obligation: processing necessary to comply with applicable legal and regulatory requirements, including anti-money-laundering obligations, KYC requirements, and responding to lawful requests from authorities.
• Legitimate interests: processing for fraud prevention, security monitoring, platform improvement and responsible gaming monitoring, where these interests are not overridden by your fundamental privacy rights.
• Consent: where gta99 relies on your consent as the legal basis for a specific processing activity (for example, sending optional promotional communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

gta99 does not sell, rent or trade your personal data to external marketing organisations, data brokers or any third party for their independent commercial purposes. We share your personal data only in the limited circumstances described below.

Service Providers and Technical Partners

gta99 works with a limited number of third-party service providers who assist in operating the platform — for example, cloud hosting providers, game studios whose titles are available on the platform, fraud-detection technology providers and analytics tools. These providers are given access to only the minimum personal data necessary to perform their specific function and are contractually bound to process that data solely for the purpose of providing services to gta99, not for their own independent purposes.

Legal and Regulatory Disclosure

gta99 may disclose your personal data where required to do so by applicable law, court order, or lawful request from a competent authority. In such cases, gta99 will disclose only the minimum information required to satisfy the legal obligation and will, where legally permissible, notify you of such a disclosure in advance.

Business Transfers

In the event that gta99 undergoes a merger, acquisition, restructuring or sale of assets, your personal data may be transferred as part of that transaction. In such an event, gta99 will take reasonable steps to ensure that the receiving entity is bound by privacy obligations equivalent to those described in this Policy, and will notify registered users of any material change to how their data is handled.

All deposits and withdrawals on the gta99 platform are processed through Bangladesh's domestic mobile financial services infrastructure — bKash, Nagad, Rocket (Dutch-Bangla Bank) and Upay. When you initiate a transaction, you interact directly with your chosen MFS provider's interface. gta99 receives only the transaction confirmation data necessary to credit your account (for deposits) or confirm successful disbursement (for withdrawals). gta99 does not store full wallet credentials, PINs or complete account numbers. All payment confirmation data transmitted to gta99 is protected by SSL encryption.

gta99 is not responsible for the privacy practices of bKash, Nagad, Rocket, Upay or any other third-party payment provider. Each MFS provider operates under its own privacy policy and terms, which govern how that provider handles the data you share with it directly. We encourage you to review the privacy policy of any MFS provider you use before initiating transactions.

gta99 uses cookies and similar browser-based tracking technologies on the platform. A cookie is a small text file placed on your device by your browser when you visit a website. gta99 uses cookies for three limited purposes: to keep your session active while you are logged in, to remember your language and display preferences, and to collect anonymised analytics data about how the platform is used. gta99 does not use cross-site advertising cookies, third-party retargeting pixels, or social media tracking scripts.

Types of Cookies Used

• Essential session cookies: these are strictly necessary for the platform to function. They maintain your logged-in state, keep your account session secure, and ensure that the platform displays correctly for your device. These cookies are temporary and are deleted when you close your browser or log out. You cannot opt out of essential cookies without also being unable to use the platform.
• Preference cookies: these remember your display and language settings between visits so you do not need to reconfigure the platform each time you log in. These cookies persist for up to 12 months and can be cleared by resetting your browser's cookie storage.
• Analytics cookies: gta99 uses anonymised analytics data to understand aggregate platform usage patterns — for example, which pages are most visited and where users commonly encounter difficulty. Analytics data is processed in aggregate form and is not linked back to individual user accounts. You may opt out of analytics cookies by clearing your cookies and adjusting your browser settings to block third-party cookies.

To manage or delete cookies stored by gta99, you can use your browser's built-in cookie management tools. Note that deleting essential session cookies will log you out of the platform and may affect your experience. gta99 does not serve cookie consent banners that obstruct platform access — we rely on the information in this Privacy Policy to inform you of our cookie use, and you indicate your acceptance of essential cookies by using the platform.

gta99 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention period required by applicable legal or regulatory obligations. In practice, this means: account registration data and transaction records are retained for a minimum of five years following account closure, in line with standard anti-money-laundering record-keeping requirements; identity verification documents submitted for KYC are retained for the same period; communications and support records are retained for three years after the interaction to allow dispute resolution; anonymised analytics data has no fixed retention period as it cannot be linked to individual users.

When your personal data is no longer required for the purpose for which it was retained and no legal obligation requires its continued storage, gta99 will securely delete or anonymise it. If you request deletion of your personal data before the expiry of a mandatory retention period, gta99 will flag your data for deletion at the earliest permissible point and will, in the interim, restrict processing of your data to only that which is strictly required to fulfil the ongoing legal obligation.

gta99 implements technical and organisational security measures appropriate to the nature of the personal data it holds and the risks associated with its processing. These measures include: SSL/TLS encryption for all data in transit between your device and gta99 servers; encryption of sensitive data fields at rest in our databases; access controls that restrict internal access to personal data to authorised personnel on a need-to-know basis; regular security reviews and monitoring for unauthorised access attempts; and secure disposal procedures for data that is no longer required.

While gta99 takes the security of your personal data seriously and implements reasonable measures to protect it, no online platform can guarantee absolute security against all possible threats. In the event of a data security incident that materially affects your personal data, gta99 will notify affected users without undue delay using the contact information held on their account, and will take immediate remedial action to contain and assess the incident.

As a user of the gta99 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact gta99 support via the email address shown in the footer of this site. gta99 will respond to all valid rights requests within a reasonable timeframe and at no cost to you.

• Right of access: you have the right to request a copy of the personal data gta99 holds about you. gta99 will provide this in a readable format within a reasonable period following receipt of a valid access request.
• Right of rectification: if you believe that personal data gta99 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. For basic account information such as your registered mobile number, you may be able to update this directly through your account settings.
• Right of erasure: you have the right to request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected and no legal retention obligation applies. Note that gta99 may be required to retain certain data for legal compliance reasons even after account closure, as described in Section 7.
• Right to restrict processing: in certain circumstances you have the right to request that gta99 restrict the processing of your personal data — for example, while the accuracy of the data is being contested, or where processing is unlawful but you prefer restriction to erasure.
• Right to withdraw consent: where gta99 processes your data on the basis of your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.

gta99 will acknowledge all privacy rights requests promptly and will provide a substantive response within 30 calendar days of receipt. Where a request is complex or where gta99 receives a high volume of requests simultaneously, this period may be extended by a further 30 days, in which case gta99 will notify you of the extension and the reason for it.

The gta99 platform is strictly intended for adults aged 21 years and above. gta99 does not knowingly collect, process or retain personal data relating to individuals under the age of 21. Age verification is a mandatory step in our account registration and KYC processes. If gta99 becomes aware that personal data has been collected from a person under the age of 21, it will take immediate steps to delete that data and close the associated account. If you believe that a person under 21 has accessed the gta99 platform or provided their personal data to gta99, please contact support immediately via the email address shown in the footer of this site.

gta99 reserves the right to update this Privacy Policy at any time. Where a change is material — meaning it significantly affects how we collect, use or share your personal data — gta99 will provide advance notice to registered users via the contact details on their account or by displaying a prominent notice on the platform before the change takes effect. The "Last updated" date at the top of this page will always reflect the date on which the current version of this Policy became effective. Your continued use of the gta99 platform following the effective date of any update constitutes your acceptance of the updated Policy.

If you have any questions about this Privacy Policy, wish to exercise a privacy right, want to report a suspected data security incident, or have a concern about how gta99 handles your personal data, please contact gta99 support using the email address displayed in the footer of this site. Please include your registered account username or mobile number and a clear description of your query in your message so that the support team can respond as efficiently as possible. gta99 is committed to handling all privacy-related communications with appropriate care and confidentiality.